Last updated: March 7, 2026

1. Introduction

ProCargo ("we", "us", or "our company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our international logistics and delivery services.

By using our website and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1. Personal Data

We may collect the following information:

  • First and last name
  • Contact information (email, phone number)
  • Delivery and pickup addresses
  • Passport data (for customs clearance)
  • Payment information
  • Shipment information (item descriptions, weight, value)

2.2. Automatically Collected Information

When using our website, we automatically collect:

  • IP address
  • Browser and device type
  • Pages you visit
  • Time and date of visit
  • Cookie data

3. How We Use Information

We use collected information to:

  • Process and deliver your shipments
  • Handle customs clearance
  • Communicate about shipment status
  • Improve our service quality
  • Process billing and payments
  • Comply with legal requirements
  • Send marketing materials (with your consent)

4. Information Sharing

We may share your information with:

  • Delivery partners: carriers, courier services to fulfill delivery
  • Customs authorities: for international shipment processing
  • Payment processors: to process payments
  • Government authorities: when required by law

We do not sell or share your personal information with third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • SSL encryption for all data transfers
  • Secure storage on protected servers
  • Limited access to personal data
  • Regular security audits

6. Your Rights

Under Ukrainian law and GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data ("right to be forgotten")
  • Restrict data processing
  • Data portability
  • Withdraw consent for processing

To exercise these rights, contact us at: privacy@procargo.com.ua

7. Cookies

Our website uses cookies to improve your experience. For detailed information, see our Cookie Policy.

8. Contact Us

If you have questions about this Privacy Policy, contact us:

  • Email: privacy@procargo.com.ua
  • Company: ProCargo